As soon as the purchase is successful, your in game account should be credited. If you are experiencing a delay, make sure your game device is properly connected to the internet.

Currently you can only purchase Diamonds and Coins but we have big plans for the future.

The offers here are exclusively available for purchase directly from this store and are not available in-app. 

Purchasing or donating the Premium Pass is not possible at this time, but the store will be expanding in the future, so keep your eyes peeled.

You can request a refund by completing the Refund Request Form

Refunds should be returned within 3-5 working days.

Please ensure you have input your information correctly, have a strong Internet connection and that the payment method is active. If it's still not working, please give it a few minutes before trying again. Please note there is a zero tolerance policy for chargebacks, if you are having technical difficulties with a purchase please contact support@xsolla.com, any confirmed chargebacks will result in ban from using the store and a permanent ban from War Machines. 

The store currently accepts payment from all major credit/debit cards and e-wallets. Please see the full list of Payment Methods here.

Please restart the game and click on restore purchases to update. You will receive an inbox message to accept your order. Please contact support if purchase is still missing.

If the payment methods available in the checkout are not from your country, please refresh the page and enter your player ID again.

You will receive a receipt in the e-mail you provide during the check-out

 Please contact War Machine’s Player Support page and give the account ID you accidentally made the purchase for.